FAQ

How long does shipping usually take?

Shipping takes between 3 to 6 weeks.

I did not receive my package !

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

How will you notify me about my package's progress?

You will receive two emails from us. The first email will confirm that your order was received. The second will notify you when an item in your order has shipped, including tracking information. Please be sure to add support@yeswishes.com to your Contacts so that these emails do not end up in your Spam folder. If you have not received confirmation, please email our Print team at contact@yeswishes.com

WHAT ARE THE PAYMENT METHODS AVAILABLE?

We accept Credit/Debit cards and Paypal payments.

What happens if there's been a delivery mishap to my order ? (damaged or lost delivery)

We take such matters very seriously and will look into individual cases thoroughly. Any sample that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected sample and your D.O (Delivery Order) to us at help@yeswishes.com.

Can we trust you?

I would like to think so, yes! We work with a wide range of businesses in various sectors, including financial services, We have all the required processes and procedures in place to guarantee our clients' data is safe, and their data security is never compromised.

What if i want to cancel my order!

Before we ship to your address, it is possible to cancel. Once item has shipped from , it is not able to cancel.

Can i get a refund ?

To get a refund, customers should meet certain condition. Merchandise must be returned within 7 days after receiving the shipment. Merchandise must not be opened, used, altered, or harmed. Merchandise must have all tags attached. Shipping and handling charges are not refundable. If there is any tax inccured, tax amount would be deducted from refund.

How do I request a refund?

All refund requests are handled through help@yeswishes.com